When you look for a lender may I suggest the following:
1. Ask friends, family, colleagues for a reccomendation of someone they have used & were satisfied with. Look into your local bank, credit union, co-op etc. where you have estabished banking contacts.
2. Research the prospectie mortgage broker/lender as you would any contractor providing service to you. Google them, look up their history in the Better Business Bureau, Massachusetts division of Banks, Attorney Generals Office, local chamber of commerce. Check out their years in business both individually & as a company. What special training or knowledge do they posess that will be of assistance to you.
3. Interview several representatives from several sources prior to their running your credit etc.see if they are responsive & have a good grasp of what you will be looking for. Ask for several refrences & contact them. Most will be glad to provide these, good ones will look forward to serving you for years to come.
This should be a good general rule of thumb to assist you in your search, good luck in your search, check back with how you progress, many of us who regularly read this forum would be interested in seeing how you make out.
Have a great day