Asked by butrflii, Woodbridge, VA • Wed Mar 27, 2013
I recently submitted all of the required documents for a VDHA loan. I submitted them to my loan officer on February 27th. I've emailed/called her several times. She has not responded back to my VMs or emails. About 1.5 wks ago she answered the phone and said that she had emailed me back (no such email was received) and was heading to her office and would call me in about an hour. I waited, still today (March 28th) I have not heard anything from her.
A month later, I do not know if (1) she has processed my application/paperwork, (2) whether she pulled my credit again, (3) whether I am pre-approved for a loan or not...nothing. I am growing VERY impatient and a bit perturbed b/c she highly recommended.
My questions are, if I move my business along:
1) would she be able to get a cut of my new LOs fee
2) will I be penalized for having too many credit inquiries in such a short amt of time
3) suggestions on how to tell her since she doesn't return my calls/emails would be helpful
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