Asked by youngjohn, Trabuco Canyon, CA • Tue Sep 3, 2013
We just purchased our tenth property in the past few years. This was our first experience with KW. We have never had such poor communication or lack of response from any real estate office. We closed TEN days ago and they still have not given us a closing packet or keys. We cannot even get into our mailbox! We had to actually contact the seller and ask him for any extra keys he has. Ten days later, NO response. They got their money and disappeared!
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