For anyone who is thinking about purchasing a new home from LC HOMES, especially in the Estates at St. Annes..... READ THIS FIRST! Here's a snap shot of our horrific experience....
Keith and I went to contract on a brand new home in the Estates at St. Annes with LC Homes in summer of 2013. Our original settlement date was May 30, 2014.
Well, it's May 8, and our phase of the neighborhood doesn't even have curbs yet. At this point, we are more than 6 months delayed. This morning, after much persistence on our part, we finally got an update on the curbs. According to LC Homes, DelDot is requiring the developer to put in a non standard footer for the curbs. The developer is refusing to comply. Therefore, they are at a standstill with the development of our phase with no resolution in sight. MORE DELAYS.
LC Homes keeps telling us repeatedly, "The developer controls and is responsible for the development of the land and the phase." The really insulting part here is that Capano is the owner of the land. Capano is also the developer of the land. And guess what? Capano is also the owner of LC Homes. No matter how you slice it, Capano is both developing the land and building my house.
We have been lied to more times than I care to count. We have been told that since LC Homes is not responsible for the delay, therefore they will do NOTHING to make this process easier for us. We asked for $4500 in free upgrades. They refused. We asked for them to lower the premium lot fee. They refused. We asked for them to let us live in a Capano owned residential property at a discounted rate so we have somewhere to live during this delay. They refused.
Keith and I are now going to have to pay a large amount of money to rent somewhere due to this delay. And, we have no idea how long we will have to pay rent because there are numerous delays every time we turn around.
Also, even though they have not delivered anything per our contract, the team at LC kept demanding that we pay our entire deposit. Obviously, we were not comfortable with paying the full deposit until we saw movement in the phase. When we shared our concerns, here is what we received via email:
"If you can’t make this work – I’ll have no choice but to cancel your contract for Breach– sell your cul-de-sac lot (that everyone wants) and resell a Waterford for $25k more and…make more money."
Threats to cancel our contract? Telling us you will sell our lot and make more money? I was appalled.
A few weeks later, we inquired about the builder letting us out of our contract. We received this email telling us we could cancel, but we'd lose $40,000 and our deposit.
"I understand your situation and your dilemma. Canceling is always an option. Due to your lots location, it will sell very quickly and I believe the builder will approve your release without further legal obligation, but you would stand to lose well over 40k plus your current deposit monies. I know my competition in Middletown, including re-sales, and it will be nearly impossible for you to find an equivalent home (3500sqft with your options, standards, Age, open space, lot size, cul-de-sac, location) for your current contract price in Middletown."
Then finally, we got this email:
"Also I have no control over canceling/releasing you from your legal binding contract. It is up to the builder. I’ve been with LC for 2 years and I’ve only witnessed 1 successful release. The client unfortunately was diagnosed with stage 4 cancer….and they wanted proof before they released. Contracts are signed for a reason."
I strongly encourage everyone to steer clear of LC Homes and any other Capano owned organization. As you can see, we've been through hell with no end in sight. I really hope that no one else ever has this type of experience, especially because buying a new home should be exciting and rewarding.
If you are looking to buy an LC Home in phase 5, or even phase 6 (which they claim they have a waiting list for) of this neighborhood, I'd look elsewhere. Trust me, this is just a snap shot of our experience. There are too many lies to even document here. Feel free to reach out to me directly if you have any questions about our experience!