If you are unhappy with your representation, you should seek out a new agent. Purchasing a home is one of the biggest financial decisions you will most likely make, and you and your assets should be protected through every step of the transaction and beyond. I would suggest interviewing a few agents first, to verify they are experienced, will work hard for you, and are a good fit.
I wish you the best in your search,
Pamela Brown-Gatlin, Broker/Owner/Realtor