The simple answer is whatever you and the client determine in the initial meeting. Buyers and Sellers have different needs and personalities and I think it is important that an agent knows that individual service is critical in establishing a team approach with the client in order to help them accomplish their goals. I spend at least 1-2 hours with the client in the initial meeting and one topic that is covered is on-going communication and frequency. Also, in this day of technology, how that communication will be done (i.e., email, texting, voice, etc...). It is important to establish the definitions of what information there will be and how important it is for each party. For example, it may not be productive or enlighting for the client to receive a twice weekly report that says nothing is happening with their listing. It may be more important to show activity with real numbers twice a month. As I said, everybody's need for information is different. Once you have determined how that communication and frequency will be done then its a matter of the agent maintaining it. As always, any question or phone call should be handled immediately between either party. That's also something that the initial meeting will determine because both parties have some responsibilty in the total transaction. I hope this answer was helpful. I would be happt to help you with any other questions.
The American Dream Realtors