Thank you everyone. I do have a school-age child so schools are a factor even though we may homeschool, and when I say "family friendly" I don't necessarily need to have a neighborhood that's teeming with kids. Clean, quiet, safe, and probably not where lots of UT students live. Doesn't have to have much 'cool factor' but we would like to have easy access to 'cool stuff' if that makes sense. I work from home, and hubby will probably start his own business or work at home so there are no commuting concerns.
We are planning a trip in the next 1-2 months but I am a little concerned because some of the homes in my price range that I've looked at online, well they look a bit...run-down. Those were in some of the pricier name brand areas though (forgive me the names of places are written down, not with me right now) so I think I need to find areas that are more under the radar but still nice. I do not need an updated home with granite and the works; in fact I prefer an older home that still has it's original cabinetry etc. and dated charm :)
And yes we do need an agent. I'd love to start looking online if I can zero in on something that might work.