Jaime, This is not quite the right platform to learn the ropes. As a new agent you are best asking George, your broker. Hopefully one day you will get to work with some of the agents that have answered some of your questions. Every time you post a question it shows as an email in the inboxes of the agents subscribed to Trulia and it is being perceived as rude by some. As a courtesy, allow postings from legitimate customers.