As a home Buyer/Seller, what do you expect of your Realtor?

Asked by Joshua Talayka, Reno, NV Thu Dec 13, 2007

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Nadia, Home Buyer, Maine
Thu Dec 13, 2007
Communication. I've found myself frustrated with my realtor lately, and it's not because my house hasn't sold - I understand the market, and I haven't been for sale that long. What is annoying me is that he has allowed two e-mails to go over a week without bothering to respond. I feel like I got all his attention until I signed the contract, and then he went sort of AWOL. We spoke about it yesterday, and I think he will be more responsive going forward.

I can forgive almost anything, but just don't make me feel like you don't even consider me to be worth the common courtesy of a response. I'm going to be paying this person at least $10 grand; it's super-annoying to get ignored.
2 votes
Rick Lloyd, Agent, ALBANY, OR
Tue Aug 26, 2008
Without sounding like a plug, the new Covey Speed of Trust book hits the nail on the head. You need competency and integrity. The reality is it is too easy to become an agent. The result for me has been people who don't know the market and just try to "Sales technique" their way too.

I just came off a bad experience where my real estate agent didn't see the downturn in the market (despite my nudging) and focused on landscaping. To make things worse, the landscaping they proposed was 3X the market (and what it ultimately cost) and it appeared they were getting a kickback. While the communication was great, they either did not know what they were doing OR had a lack of moral fiber.

The result is not good. Tell the truth, solve problems. Admit it is a bad market, do something about it! (Hint: hold a 4th open house is not the answer.)
0 votes
Muriel Levin, Agent, Beverly Hills, CA
Sun May 4, 2008
If I get too emotional, I expect the Agent to remain logical and cool. Communication is very important. I also want the best price for the property, so someone who is a top negotiator. and like in everthing, I want to get my money's worth.
Muriel Levin,
Votre agent immobilier en Californie
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