This is a great question, and one that many new home buyers get confused on. As you might suspect, the builder's salesperson works for the builder and therefore has the builder's best interests at heart. It is important that you "hire" someone to represent your side of the transaction. It is also important to keep in mind that all sales commissions are paid by the seller. For newly constructed homes, the builder's typically pay commissions from their marketing budget. By not using an agent, you risk paying more for the home than your neighbor who used an agent (only an agent with access to MLS is able to see what properties are actually selling for). Let me know how I can help!
Berkshire Hathaway HomeServices