Here are some things you can do for reassurance.
1. Get written confirmation from Chase that the trustee auction has been either cancelled or postponed. Sometimes they will do this, but not always.
2. Look at the Notice of Trustee Sale and get the phone number for the Trustee (the actual office where there are live people, not the recorded trustee sale line). Call them and get confirmation that the auction has been cancelled or postponed.
3. Call Chase and ask them to do a three way call with the trustee to confirm the cancellation of the auction.
4. Check with your local title company to see if there has been a cancellation of the auction filed with the County Recorder's office. Unfortunately, many lenders never do this, even though they cancel the auction.
If you would like to contact me off line and give me your address, I can look this up on a site that I pay for. I will look it up by address, rather than trustee sale number, just in case the TS number has been input incorrectly into the system. The fact that the TSN is no longer active in the system (assuming you have called in the past and it was active) is a good indication that the sale has been cancelled. However, if t were my home, I would go the extra mile to get something in writing either from the bank or the trustee. Dare to Dream.
Shel-lee Davis, CDPE, SFR, QSC
Your Real Estate Consultant for Life
RE/MAX Palos Verdes Realty