Realtors have licenses issued by the Department of Real Estate. Brokers have realtors license as well as brokers license. All these licenses are over seen by the Department of Real Estate.
If I were in your shoes, and I have been. I would ask nicely the first time, then I would send a letter to the Department of Real Estate as well as the realtor and broker.
There are consumer protection laws out there for you and I against this type of false advertising, unethical business practices, etc. File a formal investigation with the DRE and let them do the job of investigating the matter. You can help get these "bad guys" out of the business. Good work!
I second Jeff's suggestion of hiring an agent to represent you and your husband in your real estate endeavors. One with local knowledge and insight. As a Buyer's agent is paid from the proceeds of the real estate purchase, there is no out-of-pocket expense to you of having a real estate professional in your corner.
Best to you in future,
Real Executives Integrity
East Troy, WI
Yes, the listing brokerage can refuse to show the property, but should do so only at the direction of the seller. If the seller has already accepted an offer to purchase, they might not want any other showings until the lender has completed their portion of the transaction. This would not be a wise decision on the seller's part, but it is their property, and they can make poor decisions if they like. If the listing brokerage has taken it upon themselves to not show the property, without consulting with the seller, they may be in violation of several licensing laws, depending upon the circumstances.
Do you have an agent working on your behalf (a buyer's agent)? If you don't, you might want to get one. Many times another agent can get more detailed information from the listing agent regarding a situation that will clear up all of your concerns. It probably is not a scam, but have another agent call to see what the true status of the property is.
RE/MAX Newport Realty Corp
I am confident this is not a scam as all Realtors are bound by the "Realtors Code of Ethics". It is not uncommon for sellers to discontinue showings once an acceptable offer is in place.
Coldwell Banker HR
The term "pending bank approval" indicates to me that it is either a short sale or a foreclosure. The bank may very well have directed the broker to suspend showings once the offer was in hand.
The best idea for you and your husband is to hire the services of an agent to represent your interests in the home purchase. This requires a contract, but the service is of no charge to the buyer since the agent is paid from the seller's proceeds.
First Weber Group