Asked by Patricia, Portland, OR • Tue Aug 17, 2010
Right now we found a good refinance deal through a friend of the family that works for a big company ... only problem is that I've found several customer service complaints online about that big company. How much does that matter? We have not consulted with a mortgage broker yet, but my concern is ... won't the mortgage eventually be transferred to a big bank ... do I have any control of who ultimately ends up my our mortgage? Again, how much does it matter?
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