Absolutely! Over the years I have met great lenders/loan officers and not so great loan officers. The best really set themselves apart by caring about my clients and providing excellent customer service. To me that means, listening to my clients needs, matching them with the best program for them, being available, explaining things to my clients (over and over if needed), going over the HUD statement and being at closing. In return, I respect those lenders and am delighted to refer them to other clients in need of a qualified and caring broker.