I apologize for any inconvenience this has caused and am happy to help you troubleshoot. Please make sure to check your Spam and Junk folders, as sometimes the emails can get stuck in spam filters.
To troubleshoot, please add the following email address to your safe senders list or address book in your email account: firstname.lastname@example.org
This will ensure that emails come through and are not blocked out by your email system. You can find instructions for several different email services at the link below:
Please let me know if you continue to have issues with receiving the emails once you've taken these troubleshooting steps. Please reach back out and I will be happy to help you troubleshoot further.
Again, I apologize for any inconvenience this may have caused.
For future reference, you can feel free to contact us about this type of inquiry through our contact form here:
Thank you for using Trulia!
Consumer Care Advocate