We worked with our realtor and found a house listed by Ms. Marion Romano of Van Dyke Realty in Manahawkin. After offering on the house in just two days, we waited two days for a reply from Ms. Romano for a response which is customarily answered in a day at most. Our agent called and called her, with no reply. Eventually, we got a response. This happened through counter offers as well, when, finally-- *we waited for nearly two days when we met the counter offer of the seller.* During the process, it was clear, Ms. Romano was doing all she could to make it as uncomfortable and unpleasant as possible for us. Finally, our contract went into attorney review and we did everything we were asked and expected to do, to meet the process effectively. Our attorney sent the contracts to the seller's attorney and...the very day the contract should have come out of review, we received a call from our agent, to tell us-- the sellers might have another contract offer for more money than our offer (which, again, was the one quoted by the sellers and which we agreed to). Meanwhile, our lives are upside down, we started a process for financing, transferred funds after closing an account to do it, called inspectors and buy-out companies to sell household items and began packing and donating things to charities. We were floored and called our attorney, who got back to us, saying he tried to contact the sellers' attorney with no reply, after three attempts. He spoke with that attorney's paralegal, who said there might be a contract offer but there was NO contract presented yet, so 'we' remained in review, without any word of our status. I should say, here, we are completely qualified, financially and in every way. with no debts or obstacles to buy the house, so there is NO problem on our end. We believe the realtor, Marion Romano, has done everything she can to create havoc and distress to us, although we have observed every protocol and followed through with every act necessary to meet the process of buying the house. She has ignored our agent's calls from the beginning of the transaction, through to the current time, when our agent was unable to make any contact with her. *As a matter of fact, to get a response to our agreement to the counter offer, our agent's Broker/Manager had to contact Ms. Romano's Broker/Manager to get a response.* Now, we are at a place where we have had to take a stand, since the feeling we get and the observation of everyone we have spoken to, tells us--this is unethical and underhanded and NOT the way a moral, honest agent and realty conducts business, with such disregard for all decency of professional practice--even to knowingly cause havoc and chaos in our lives for a reason only Ms. Romano knows. So, our attorney has written to the sellers' attorney, advising that we have not been able to make contact with regard to the dubious developments and, that said, we stand by our current offer until 12 noon 5/20/15, at which time, we should either have an approved contract out of review or withdraw it. We believe there is something unsavory happening here and we cannot support it by offering more money, when there is but one contract at this point in review-- that is ours. From the onset, we were ignored and treated in a very unethical, unprofessional and disrespectful way by Ms. Romano, even to the extent that our own realtor had to ask his Broker/Manager to intervene, so we could proceed. We did all we were asked to do and we know the sellers are very nice people, which leads us to wonder if they are aware of what has been going on and whether they would support it. Surely, the agencies and authorities that monitor, control and assess the integrity of realtors and the real estate agencies have a vested interest in assuring a standard of practice and ethics that keeps the industry from abusing people, as we feel we have been. We regret, since we have shared our bad experience with Ms. Romano and Van Dyke Realty with many people, both personally and online, we are learning such practices are disturbingly common. It seems almost illegal to allow an agent to seemingly pick, discriminate and choose how and who and when she will sell a property, which is what it seems is what she is attempting here. It is very disturbing, indeed. Of course, we will continue to share our bad experience and hope it will prevent havoc, distress and chaos from being inflicted on another innocent, trusting real estate buyer, particularly referring to our experience with Ms. Marion Romano of Van Dyke Realty in Manahawkin, NJ.
At this writing, we are waiting for the 12 Noon deadline, May 21, 2105, to learn whether we have been, in all effect, cheated of the home we believed we purchased with every honest means required of us. Thank you for reading my letter and I hope you will give me some input.