That depends on how Max is designed.
If Max is normal then it would be the normal number, unless you are counting all the joints, then is it many more.
If Max is not normal, or alien so to speak, then it could be more or less.... more
There may be some part of your request that is causing their action or in-action.
I would go into a local office that advertises rentals and ask for their most experienced agent and their least experienced agent.
Interview them both -separately, and ask why you haven't been helped already as part of your questions.
You may find there is a flaw in your request.
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