I'm so sorry that you are having this issue. I would recommend calling a large real estate firm in your area and asking for the agent covering the floor. Basically, most real estate companies have one person taking calls at any given time when a person calls. That agent will be available to help you right away. Your other option would be to ask your friends/family who they have heard is a great agent and call that person directly. This way you can talk to someone directly and you already know a bit of their background from friends. When you cold call an agency, you might be getting an agent who has only had their license for 2 weeks. Be sure to ask.