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87102 : Real Estate Advice

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Thu Jul 15, 2010
Mona Romero answered:
As a Short Sale Specialist I can tell you that consumers are often frustrated in dealing with their mortgage companies and do not necessarily know all of their options and possible scenarios. There are so many government programs available to distressed homeowners yet this information is not reaching consumers who desperately need it. The initial contact a consumer makes with their mortgage company is with a customer service representative who is not the person they need to speak with who can make decisions regarding their account. The documentation and paperwork that is required of the homeowner can also be definitely need to utilize the expertise of a knowledgeable expert in short sales. ... more
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