why does it say I don't have any listings when I was notified that I do, and I've added photos?

Asked by Sally Clark, Durham, NC Fri Mar 28, 2014

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5
Mott Marvin…, Agent, Sunny Isles Beach, FL
Sat Mar 29, 2014
Sally:

Just call or e-mail trulia support and have your MLS ID numbers hady for them to verify that you are the listing agent/broker. Technical glitches are normal when dealing with the high number of listings being entered and modified. Could also be that the listings were falsely claimed by another?
1 vote
Alistair Bar…, Agent, Fruitland Park, FL
Sat Mar 29, 2014
Could be a bigger issue here. MAKE SURE that the email address in your Trulia profile matches that of the one in the MLS> That's how they usually link it. Also, then find one of your listings and click CLAIM IT. That should start the process. If not, call Trulia support. They are VERY helpful :)
1 vote
My NC Homes…, Agent, Chapel Hill, NC
Fri Mar 28, 2014
Sally,

Have you claimed them as the listing agent? If not you'll need to pull them up and claim them. Also there are limited editing privleges thatnks to a terrible arrangemetn between Trulia and ListHUb which distributes them to Trulia through an arrangement with TMLS. I understand that the new MLS system rolling out this fall will enable agents to opt out of ListHub if we choose to and to distribute to the sites we want to more easily, though I've not seen the systme and played with it yet.

I find there's about a 36-48 hour delay between putting them into the MLS and when they appear on Trulia/Zillow etc.
Web Reference:  http://NCHomesbyLarryT.com
1 vote
Thanks, Larry--will call Trulia--I think I claimed then reclaimed.
Flag Sun Mar 30, 2014
Akil Walker, Agent, Upper Marlboro, MD
Sun Mar 30, 2014
Hi Sally,

Email the Trulia help desk for support. Your listings should automatically appear a day or two after you list, unless someone else is claiming them on the site (doubtful but a possibility). Hoped it help and best of luck.
0 votes
Sally Clark, Agent, Durham, NC
Sun Mar 30, 2014
Thanks--will do. not the most intuitive site!
0 votes
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