Our clients have made millions of dollars in commissions! As a policy, I don't reply to online complaints. I do take legal action against those who make statements that simply aren't true. ANY agent, ANY time... can contact me to talk to as many agents winning big with our program as they like.
FACT: Prospecting isnâ€™t newâ€¦ nor is it complicated!
FACT: We have hundreds of clients that love the service that we provide and the tens of thousands of dollars that theyâ€™ve made working with us! Anyone interested in our service can talk to as many of these references as they need to be sure they donâ€™t lose out on listing after listings simply because a handful of agents out of hundreds choose to tell their one sided story on sites like this.
Again, prospecting isnâ€™t new nor is it complicated. There are 4 reasons that an agent will not take listings using our service.
1. The agent is too BUSY to actually do what it takes to follow up with the seller and convert the listing. Expired listings and for sale by owners are being called by a lot of great agents every day. It is very competitive and our telemarketers have to stand out to actually get the appointment for our clients. We IMMEDIATELY send the appointment to the agent but if that agent doesnâ€™t follow up right away and confirm the appointmentâ€¦ what do you think happens next? If the agent doesnâ€™t call back for days or in many cases even weeks then the seller doesnâ€™t even remember that we ever called or loses interest and cancels the appointment. Without diligent follow upâ€¦ generating that appointment was a waste of time. This is a challenge for some of our highest producers. They may earn six and even seven figures in selling real estate but if they are too busy to follow up with our appointments then they are not going to get listings.
2. The second challenge that can be a problem with some of the highest producers is that they are already â€œbuying leadsâ€ from many other sources. Some have hundreds of leads from lead generation services, web leads, marketing leads, mailing leads, open houses leads, sign calls, Ad callsâ€¦ etc. The bottom line is that the top agents have so many leads that they donâ€™t value nor follow up diligently with the expired listings and FSBO appointments that we set for them. In most cases this type of agent couldnâ€™t even provide any feedback on the appointments we set for them because they NEVER looked at the e-mail with the appointment to begin with.. I donâ€™t have a problem with an agent having far more leads than they can handle but unlike these other sources of leads, my team may have spent 3 to 4 hours and invested hundreds of dials to finally set that appointment. If they are too busy to open the e-mail or follow up with the seller to confirm the appointment then they arenâ€™t going to like that I hold them accountable for not doing their job. This is a partnership and they arenâ€™t holding up their end of the bargin.
3. The most common problem that Iâ€™ve seen after setting thousands of appointments for agents is that some simply donâ€™t have the skill to convert a prospecting based lead. The first question that we ask every potential client is if they are comfortable with prospecting based appointments. Have they worked with expired listings and for sale by owners in the past? They are not â€œcome list meâ€ referrals. It is not difficult to handle basic objections about the sellers price expectations or the fact that the seller may have a friend in the business but an agent doesnâ€™t want to hear that other agents are listing the same type of appointments day in and day out. It is easier to simply â€œtrashâ€ our appointments because the seller had some basic objections rather then educate the sellers and take listings. Iâ€™ve spent more than a decade coaching agents and the bottom line is that if they canâ€™t help a seller see the benefit of listing with them then they are going to have to stick with working with buyers. There was an agent that posted that we sent him 52 appointments and he didnâ€™t take a listing so the program is a scam. Never once did it cross his mind that he only helped prove my point. We can set the appointments but we canâ€™t take the listings. Most agents in our program would have listed at least a dozen of the exact same appointments. Again, only a handful of the hundreds of clients we are prospecting for complain at all.
4. Finally, how about common sense! If you hire a telemarketer youâ€™ll need to provide them with phone numbers... If you donâ€™t want an appointment in a particular area, donâ€™t put that seller on your listâ€¦ If you want to be in the call schedule this week, make sure we have your numbers on â€¦ We work on referrals, you will have to communicate when you take listings or we will stop calling until you doâ€¦