Agent2Agent in Las Vegas>Question Details

Diane Diamond,  in Las Vegas, NV

Why has Trullia listed another agent as listing agent on MY LISTING???? 401 Amber Pine Street #103 is MY LISTING!!!

Asked by Diane Diamond, Las Vegas, NV Thu Jun 19, 2014

Trulia lifts your listing, posts it, makes money on it, and yet, they don't get their facts straight. They make money on listings and photos that are the proprietary property of the listing agent without written permission from the agent or owner of the property. Add insult to injury, and they don't even give you credit as being the listing agent. What's wrong with this picture and why do we tolerate it??

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Jeff Piggot’s answer
I have to say that honestly I would appreciate additional training on where these listings come and go on the different sites and who has priority. I know my listings go through a couple of syndications and information from some take priority over others. I just feel like I would like to be better informed but not sure where to get the information. Anybody have any thoughts?
0 votes Thank Flag Link Mon Jun 23, 2014
Go on Trulia - login and claim your listing. Agents next to the listing however might still be contacted by buyers.
1 vote Thank Flag Link Fri Jun 20, 2014
I'm sure it states somewhere in small print that anything we post on here becomes the property of the site...They list four agents next to a property and one as the actual listing agent. However, they are kind enough to let you pay to just have your info come up next to your listing. Isn't that just sweet if machine. Now I hear rumors that they may one day merge with Zillow....
1 vote Thank Flag Link Fri Jun 20, 2014
Yes in our listing agreement it does have about a half of a page of syndication verbiage where the seller can opt out. You also need to click appropriate field in MLS. Finally - the broker has control of syndication through listhub.
Flag Fri Jun 20, 2014
We shouldn't tolerate it! But we, as agents, need to band together nationally and either get NAR to revoke all listing syndication to 3rd party aggregators OR withdraw from NAR altogether. We are the only industry in the world that gives our data away and then has to buy it back to profit from it!!
0 votes Thank Flag Link Fri Jun 20, 2014
You should be able to claim your listing if you are a "pro" or not. Pro just means that they pay for certain advertising on the site. However, you still will have other agents listed on the right hand side of the listing, but you should at least be shown as the listing agent.
0 votes Thank Flag Link Fri Jun 20, 2014
It could be a syndication thing with broker settings on listhub. I have contacted my board to run an education class on this topic but no one has contacted me back. This was several months ago. I am at the same board as the OP
Flag Fri Jun 20, 2014
Actually listing syndication in our market is controlled by listhub. Your broker can "uncheck" Trulia if the consensus is to not syndicate to trulia (or wherever!)

Your seller also has ultimate control to not syndicate - period - on the listing contract. They can opt out.

The last option is to get a Trulia pro account and claim your listing.

I hope that helps!
0 votes Thank Flag Link Fri Jun 20, 2014
Contact customer service ASAP and also claim the listing as yours. I have found customer service to be quite responsive when you bring an issue to your attention. Keep in mind just because the listing is yours doesn't mean it won't go out to other agents when someone asks a questions about it.
0 votes Thank Flag Link Fri Jun 20, 2014
Why are you putting the home owner and future buyer in great peril by sysdicating the listing?
You have LOST ALL CONTROL of the homes data, where it will appear and for what purpose.
This data, with all it's errors and faults will live forever on the internet.

If calamity should visit the owner or future buyer, and you have not clearly disclosed the hazard and peril created by syndication to non-professional websites, you, your broker, franchise, buyer agent, buyer broker and buyer franchise will hopefully be held financially accountable.

It was your choice and.or the policy of your broker that created this situation. You have better choices.

Best of success,
Annette Lawrence, Broker/Associate
Palm Harbor, FL
0 votes Thank Flag Link Fri Jun 20, 2014
When an individual looks at a listing the agents who pay a fee are listed for the potential buyer to contact. It's all about $$$$$

Lisa Wetzel and Jim Valentine

Certified Distressed Property Expert, CDPE
RE/MAX Realty Affiliates
1320 Hwy 395
Gardnerville, NV 89410
775-781-5472 Lisa
775-781-3704 Jim
775-781-3703 Jessie
0 votes Thank Flag Link Thu Jun 19, 2014
I soooo agree with you. Listing syndication has it perks and disadvantages.

Unfortunately, this happens to all of us and it is annoying.
0 votes Thank Flag Link Thu Jun 19, 2014
I know, it has happened to me more than once. Customer service was never able to fix the issue. My listing remained "listed" by another agent.

The issue may lie on choosing "OK to advertise" when the listing in entered to MLS. If another agent posts the listing on the site that Trulia feeds from, you have a problem.
0 votes Thank Flag Link Thu Jun 19, 2014
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