Alison Hillm…, Other/Just Looking in San Francisco, CA

When should a real estate agent refuse someone a tour of a property?

Asked by Alison Hillman, San Francisco, CA Thu Feb 14, 2013

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10
Myra Gouger, Agent, Las Vegas, NV
Thu Feb 14, 2013
BEST ANSWER
I would honestly have to say that it depends on the responses you get on the phone. Q: Do you live in Vegas now." A: we live around. Q: around where? A: all over. If this little bit of simple dialog starts to give you the creeps and you feel that this is not a genuine call, don't show the property. Everyone lives somewhere. The might live with relatives or be in the military in Afganistan, but they do live somewhere. If you can't get simple information out of the buyers, don't waste time with them. Another clue is if you ask "How many bedrooms are you looking for and what pricerange are you comfortable with? These are not open ended question, but questions which beg for simple answers. I am always suspicious of people who say it doesn't matter how many bedrooms or what price. Everyone knows how many bedrooms they need and what pricerange they are able to work with. So, rule of thumb simple answers to simple questions and they can view the property. When they can't think of the answers, they are not a genuine buyer. So, don't bother with them. They may not even be a genuine looker. They may be criminals casing someone's home to see what they can take at a later time.
2 votes
Paul Crouch, Agent, Niles, MI
Thu Feb 14, 2013
Female agents should be cautious and always meet strangers at the office or a public place. If it doesn't feel right, don't do it. Always error on the part of caution.
1 vote
Phyllis McAr…, Agent, San mateo, CA
Thu Feb 14, 2013
If I recieve a "cold" call from a buyer that wants to see a property, and they will not allow me to qualify them, then no, I will not show the home to a complete stranger
1 vote
Nick Gerfen, Agent, Grand Rapids, MI
Thu Feb 14, 2013
I agree with all the other fellow agents.

Always pre-qualify the customer, even if they are not qualified, asking personal question can help . Always trust your instincts and dont meet unless you have a warm and fuzzie .

Asking a few simple questions such as name, and cell phone number will weed out some of the weirdos. Call the cell phone on the way there to make sure they gave you a real number. Also, on the phone mention another person that might be joining you (fellow agent) and/or mention that you have another showing immediately following this appointment.

Here is a cool product.... Flashlight stun gun.... we all know we need flashlights during showings. Just don't let the customer play with it.. ouch
0 votes
The Von Ohlen…, Agent, Stuart, FL
Thu Feb 14, 2013
Hi Alison,

I agree with Charles and Phyllis. I have had a couple of instances where I felt uncomfortable and didn't want to show the home and I either referred them to a man (no offense but they can handle themselves a little better than me) and in one instance I asked the gentleman in my office I referred the client to and he told me that I am glad I did. So you never know what anyone is capable of doing. I have also stopped allowing clients to ride with me unless I have a copy of their driver's license and give someone I know the info and what homes I will be seeing that day. You can never be too careful, especially these days. It's unfortunate but you have to look out for #1. Good luck!

Best-
Jillian Bruening
http://www.JillianSellsHomes.com
0 votes
Suzie Marqua…, Agent, Las Vegas, NV
Thu Feb 14, 2013
I agree with Charles. You have to have safety concerns at the top of your list for not showing someone a property. Also if you can't get proper ID and contact Information be wary. You have to lisen to your gut feelings.
Thank You
Suzie Marquardt
http://www.FastNevadaShortSales.com
0 votes
Barbara Fiel…, Agent, Trussville, AL
Thu Feb 14, 2013
When the buyer refuses to get preapproved for a mortgage.
0 votes
Mack McCoy, Agent, Seattle, WA
Thu Feb 14, 2013
I think always, unless they meet a few firm and rigid requirements!
0 votes
Charles Rori…, Agent, Grants Pass, OR
Thu Feb 14, 2013
There are several instances that come to mind when an agent should refuse somone a tour of a property. Primary among these is when an agent feels that his/her safety may be in jeapordy. Also, if you do not know the 'buyer' and this individual does not wish to provide you with any personal contact information, you may want to seriously think about a tour.

Share your concerns with your broker. He/she can best advise you how to handle your particular situation. Besides your personal safety, please be aware that when showing/touring a property with clients, you are also responsible for the safety of the sellers and their possessions in respect to anything your 'clients' might do.
0 votes
Pat Wysocki, Agent, Brookfield, WI
Thu Feb 14, 2013
When the agent feels unsafe.
0 votes
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