What resource do you use to find a Realtor to refer to an out of area family, friend, client, etc that needs real estate advice on buying or selling?

Asked by Cyndi Lesinski, Valencia, CA Tue Apr 3, 2012

What % of your business is based on referring business to out of area agents? What has your success rate been? What kind of follow up is expected? Thank you for your information here.

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7
Laura Coffey, Agent, Santa Clarita, CA
Wed Apr 4, 2012
If its a listing I will see which companies dominate the market. I will then call the manager and ask them would they would refer after I ask a ton of questions to match up personalities. I will always through in a ReMax agent. I send out three referral agreements and have my client (friend or family) hire the one they like best.
If it's a buyer I choose a ReMax agent referred by the manager and after I interview them to make sure the manager was right.
0 votes
Annette Law…, Agent, Palm Harbor, FL
Wed Apr 4, 2012
About those referral opportunities
My Top 10 List.
1. My personal referral list.
...Who do I owe? This means who has sent me a referral.
...With whom do I want to establish a referral relationship?
If an agent has requested information from me, or inquired about any of the programs which one can not possibly know anything about, or has requested be be a referral contact, they are likely to be on the list.

2. ReMax referral network. If you bought too many T-shirts, next. There is no additional benefit outside the negotiated referral fee received for using the ReMax referral network. ReMax brokers DO NOT MAKE MONEY FROM THESE REFERRALS!

3. Call the ReMax broker in the area. Again, the broker does not profit from this.

4. I'll go with a no-brand independent before choosing a competitor OR an agent who has demonstrated exceptional dimension. OF course, how would I know this? (ahhh).

5. I will work on a reciprocity basis with remote real estate professionals.

6. YOU WILL NOT COMPEL my referral to sign a buyer agreement until they have assurance 'you are the one."

7. I'll ask you, "My buyer is looking for a deal." The process you demonstrate to me in understanding exactly what my client is looking for and how you will uniquely position the client for success is crucial. This response may be essential to waiving #6.

8. Answer your phone.


9. Follow up with me periodicly to let me know what happening. Sometimes a little reassurance from a familiar person will enable the decisive nature that is suppressed when working with the unfamiliar.

10. Let's work together to get these folks on to a new and exciting chapter in their lives. No trauma. No crisis. Just solutions and results. That's just the way I like it!

19 % inbound out of state referrals via ReMax and past clients
>3% outbound referral
0 votes
Scott Hulen, , 64068
Wed Apr 4, 2012
Most Realtors® refer in network meaning within the same brand. My broker has a temper tantrum when I have referred to a Realtor® not with RE/MAX. Having stated that, I have only had a couple of instances where I have been referred from an out of state Realtor® or referred to an out of state Realtor®. I generally do not like the practice for many reasons: control issues, reputation issues and I think it may interfere with the level of service a client can receive. In most cases when I refer I DO NOT expect a referral fee! Again this greatly affects the mental state of my broker. I strongly encourage the consumer to do their own homework in regard to choosing an agent, I usually offer 2-3 Realtors in an area which might fit the consumers’ needs but not personally knowing them makes it hard to offer a recommendation. Having been on Trulia for over a year there are several here that I would be comfortable recommending no matter what firm they are with, but the list is very short.
0 votes
Debra (Debbi…, Agent, Livingston, NJ
Tue Apr 3, 2012
I don't have a large number of buyers I need to refer out, but when I do, I can utilize Prudential's vast options around the globe.
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If I have no personal knowledge of the agent, i will call the office manager and discuss my client's needs and personality, asking for advice as to who would be a good match.I make sure to tell my client that if they aren't satisfied in any way, to let me know, and another agent can always be selected.

I also have developed a respect for a number of agents I see here and on zillow.........I wouldn't hesitate to call on one of them if I have the need.
Having the opportunity to observe how others conduct themselves here, and how knowledgeable they are is always a good start!

In regard to any follow up - I do expect to be kept in the loop, and given periodic updates on what progress is being made.
0 votes
Monique & Joe…, Agent, Beverly Hills, CA
Tue Apr 3, 2012
I look at my KW offices across the country and pick an agent that has a good website and interview them by phone. I would find out what office you work for serves your clients for your company if they don't have one try KW. They offer good and fair referrals.

Monique Carrabba
Keller WIlliams Hollywood Hills
mcarrabba@kw.com
(323) 899-2900
0 votes
Jennifer Mus…, Agent, Valencia, CA
Tue Apr 3, 2012
If I don't personally know an agent in the area that I know will do a great job, then I either research myself by reviewing agent profiles and speaking with them, or I rely on my brokers in-house relocation and referral team to help me find the right agent. In all cases, I interview the prospective agents before making the connection with my referral client. My referral business is not extensive but I do refer and have received referrals.
0 votes
Sharon Lajer,…, Agent, Valencia, CA
Tue Apr 3, 2012
Hi Cyndi
Sometimes I will ask other Realtor friends if they know of anyone but if that doesn't work I usually use our Remax referral source to find an agent. I like to interview a couple of them to be sure they are a good match for my client. I have also gone to Realtor.com to see who is active in the area, looked at their marketing and website and then called to interview them. I have been very successful in finding good referring agents for my clients. Good luck!
0 votes
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