Josie, I work Bank of America (BOA) short sales through NACA. Since obtaining a responsive and direct Asset Manager and NACA team in direct communications with BOA, it is taking my transactions an average of three weeks for bank response to offer. Cash offers are coming back in less than two weeks.
In 2008 & 2009, I had longer response times because my direct contact was not being as effective or efficient based on my experiences with my new NACA contact & BOA Short Sale team!!