What do you differently as an agent now that you didn't do when you first started?

Asked by Trulia Philadelphia, Philadelphia, PA Thu Mar 28, 2013

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Diane McDonald’s answer
Diane McDona…, Agent, Los Angeles, CA
Fri Mar 29, 2013
I don't prequalify buyers myself anymore. We used to have a prequalification device called a Realpro that we paid lots of money to acquire and upgrade each year. Now I just have buyers talk to a lender I trust before ever taking them out.

Most of my conversations with escrow, title, lenders and even clients take place online.

I'm no longer writing counter offers on the car hood at midnight outside the house with the sellers inside.
0 votes
Barbara Gran…, Agent, Anaheim, CA
Sun Mar 31, 2013
I second Annette's answer. Know when to walk away. You won't be able to help everyone every time and it's not your fault.
2 votes
Laura Feghali, Agent, Stamford, CT
Fri Mar 29, 2013
I have my buyer prospects sign a buyer agency agreement (my state recognizes this document) before I show them homes in the area to ensure that they will continue to work with me as a "client". There were too many times earlier in my career that after showing prospects properties that they ended up working with another agent which wasted my time and efforts.

Best wishes!

Laura Feghali
Prudential Connecticut Realty
2 votes
John Souerbry, Agent, Fairfield, CA
Fri Mar 29, 2013
Buy advertising that doesn't work for me.
When you start out, especially in a big franchise office like I did, you're encouraged to do some pretty unwise things, such as buying shotgun advertising that is directed at every living creature on earth (the list of friends and family is another bad idea, but I won't get into that one...). As a new guy, everyone is patting you on the back, telling you to try every form of promotion known to man that at some point over the past fifty years worked for them. But they don't guide you on how to formulate your own, personal winning message and determine the most effective frequency and reach. I realized I was flushing cash down the toilet after a couple months and latched on to a mentor who got me on track.
2 votes
Christopher…, Agent, Tarrytown, NY
Fri Mar 29, 2013
Take more time getting to know my clients and their specific needs. I hold buyer consultations in my office prior to showing a customer anything. Here we discuss their needs, lifestyle, and discuss the process. I can get a great sense of who they are, what they are really looking for, what they will actually find, and their level of motivation.


Christopher Pagli
Licensed Associate Broker
Accredited Buyer Representative
William Raveis Legends Realty Group
2 votes
Annette Law…, Agent, Palm Harbor, FL
Fri Mar 29, 2013
Recognize who you can and can not help.

If you adopted a pit bull and now looking for a condo...you may be in the latter group.
Understanding you CAN NOT save people from themselvs is a good first step to keeping YOUR sanity.

Best of success to you,
Annette Lawrence, Broker/Associate
Remax Realtec Group
Palm Harbor, Fl
"If you are serious, it worth making the phone call."

2 votes
Russ Ravary, Agent, Commerce Township, MI
Sun Mar 31, 2013
I would pre qualify clients better and I would put more time into Internet marketing
1 vote
Vincent Paige…, Agent, Orlando, FL
Fri Mar 29, 2013
Drive people around without a per-qualification letter........foolish at best.

Vincent Warren Paige, Jr.
REALTOR® | RE/MAX Showcase
Certified Broker Price Opinion Registered Agent (BPOR)
8934 Conroy Windermere Road | Orlando, FL 32835
Direct: 407.256.8190 | Fax: 407.264.8073
E-mail: vpaige1@yahoo.com
1 vote
Yanoska Diaz, Agent, Miami, FL
Fri Mar 29, 2013
I am saving a lot of money in gas, I have stopped touring "clients" and have learned the hard way to spend more time in productive conversation. I am no longer the "no problem" sales person I was at the beginning 11 years ago, I have learned to say no. No, I do not service that market area; no, I will not place an offer for such amount because I know it will not appraise; no, I will not place an offer on that property (in today's market) 20% below asking price; no, I will not entertain such proposal.
1 vote
Bill Eckler, Agent, Venice, FL
Fri Mar 29, 2013
Interesting question....the biggest new approach that has evolved in the past couple of years is doing much less printed advertising and focusing more on internet exposure.

1 vote
Peggy House, Agent, Southampton, PA
Fri Mar 29, 2013
I meet with my clients first to find out what their plans are . It is very important to listen and understand clients needs. Many buyers do not know that the first step is to get pre-approved
by a mortgage company or bank. Many people start out doing the process backwards-looking at houses they are not qualified for and that sets them up for disappointment.. Buyers and Sellers must have a good grasp on their credit and monetary situation before they begin. Many times old debts or missed payments will crop up on the client's credit and they are very surprised. I supply the knowledge and direction to my clients along with professional service.

Peggy House
Prudential Fox & Roach Realtors
963 Street Road
Southampton, Pa 18966
1 vote
Cristyle Egi…, Agent, Lake Park, FL
Fri Mar 29, 2013
I don't hang on to clients that aren't working out. When I first started I was so hungry for business I would get dragged along, but now I set benchmarks for when it's time to walk away.

I also refer clients now. Before I felt I had to keep every client and travel all over the place, but now I recognize that sometimes it's in my best interest and the client's best interest to refer them to another agent. Another agent may know the market better and it saves me time, energy and gas money so everybody wins. Plus, that agent may refer business your way later so it can be a good relationship builder.

Other than that, more referral business from previous clients, I advertise more now that I have more funds, etc. It's definitely a business that evolves.
1 vote
Eddie Martini, Agent, Auburn, WA
Fri Mar 29, 2013
Educate my clients so that they can be the decision maker. It takes the pressure off me as an agent and creates a more fulfilling experience for the client. They are more knowledgeable about Real Estate and are more likely to talk to friends and family about Real Estate and me.
1 vote
Scott Godzyk, Agent, Manchester, NH
Fri Mar 29, 2013
Learned patience along with the trait of when to speak and when to Listen.
1 vote
Tina Lam, Agent, San Jose, CA
Fri Mar 29, 2013
I'm much quicker to ask questions when I don't know something.
Web Reference:  http://www.archershomes.com
1 vote
Dorene Slavi…, Agent, Torrance, CA
Mon Apr 1, 2013
#1 Exclusive Buyer Agency Agreements
#2 Pre-Approval and Buyer Counseling before showings
#3 Knowing when to refer clients
0 votes
Judi Monday,…, Agent, Green Valley, AZ
Fri Mar 29, 2013
First and foremost is to listen to that inner voice that tells us when something is not going to end well. In the beginning I believed all business was created equally and didn't pay as much attention to the warning signs that a client/deal was going to be trouble. Today I walk away when something doesn't feel right and my business is in a much better place for doing so.
0 votes
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