Short Sale with ING Direct

Asked by Grover Barbaran, Cupertino, CA Thu Feb 4, 2010

Getting my short approval with ING was just sooo stressful, negotiator just don't do their job. Did you had the same experience with your short sales with ING direct?

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Aaron Roth, Agent, Solona Beach, CA
Fri May 6, 2011
Yes--I am currently dealing with a negotiator at ING that is not reasonable at all. Market value of this unit is around $460-470. ING states "don't bother us with anything less than $485K". My client has a legitimate hardship as her husband passed away. I have provided an appraisal, CMA's, extensive data on subject unit and project. We now have another great offer AT MARKET VALUE and I am fearing that ING will not cooperate.
Does anyone have any valuable advice? Much appreciated!
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Lajollaagent, , La Jolla, CA
Thu Jun 17, 2010
I have an ING short sale going on now! My negotiator's, i've had 3 so far, have been okay for the most part. The BIG problem has been the value of the property. It is a 2 bedroom home and we had several offers even an ALL cash offer, which I received after having the property listed for over 9mths. My negotiator has begged, pleaded and yes, they reduced it but only $5,000!! See below a little snippet from an email they sent me after they asked if the cash buyer was an investor:

We are not interested in selling our assets to investors so they can flip it and make a profit.
We will not take the all cash offer at this point. Per my committee we need to counter to 225K no less.

Yikes!!! Still have the listing and still on mls but no one will go over $200k. Thank god the negotiator I use is amazing, she has submitted CMA's, pics of the property's current condition,gotten bids from contractors, everything possible!

Good luck with your short sale! If you need help call my negotiator - her name is Nereyda (or Ney for short)

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Erica Ramus,…, Agent, Pottsville, PA
Sat Feb 6, 2010
I have never dealt with ING Direct. I believe they are an online-only company. You'd think they'd be very efficient!
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Joan Lorberb…, Agent, Boca Raton, FL
Thu Feb 4, 2010
I haven't had experience with ING but I'm sure it's fairly safe to say they all are soooo stressful and aggravating. We're all going to end up with ulcers : - )
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Gita Bantwal, Agent, Jamison, PA
Thu Feb 4, 2010
Most short sales are stressful and take long . There are some legalities involved and it has to go through a few departments .I have not had any experience with ING now I will be careful if I have to deal with them.Thnak you.
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