Josh M. Boggs, Real Estate Pro in San Antonio, TX

RE Pros... how do you pick agents to be in your referral network?

Asked by Josh M. Boggs, San Antonio, TX Sun Nov 4, 2007

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10
Mike Kelly A…, Agent, Santa Rosa, CA
Thu Nov 8, 2007
Josh, I currently belong to a long-term group of Realtors in Calfornia called the California All*Stars. We used to be exclusively RE/MAX but have evolved into a nice mix of RE/MAX,Keller Williams and Coldwell Banker Realtors. We have been meeting for over 10 years and get together usually 3 to 4 times a year plus see each other at CAR functions and at our company conventions,CRS events and NAR. Our group shares not only referrals but "what is working" in our individual practices. This adds another dimension to just the referral part of your questions but it's one of the most valueable traits of our group.
We have had 2 CAR President's in our group, another who is now running, and many Directors at the State and National Level and ALL MUST BE a CRS. We have incredible techno Realtors (Ira Serkes of Bezerkley!0 and five time jeopardy champion Bill Sloan who was also national CRS President. It is one savvy group! My reccomendation to you would be to form a group throughout your region, if not state, to expand your business referrals AND best practices! Realtors free up their tongues when they get further away from the local competition!
I think you'd be amazed at how much busienss can be generated by such a group. good luck!
3 votes
David & Lisa…, Agent, Millersville, MD
Sun Nov 4, 2007
I just did a referral for one of my clients moving out of state and I looked for an agent with an ABR designation and a strong internet presence in the area as I am not always able to get a personal referral. Personal referrals are obviously the best! Since my client will be doing a lot of window shopping, I wanted to make sure the agent on the other end was comfortable with the internet. Most agents are nowadays, but there are some that do not use e-mail, don't have a website and I still see some that don't even have cellphones??? If I can't google them and come up with a couple hits on the first page, that's a problem I think, as far as keeping up with the times.
Web Reference:  http://www.webberteam.com
2 votes
Carrie Crowe…, Agent, Southaven, MS
Sun Nov 4, 2007
That is an intersting question. I like to use agents I know and love. That is not always possible. If I don't know anyone in the area, I poll the agents I know and love to give me a contact they know and trust. So far I have been fortunate. Some day I may have to try new techniques. What do you do Josh?
2 votes
Pam Winterba…, Agent, Danville, VA
Sun Nov 4, 2007
I usually had pick my referral agents by the ones i meet personally. I am a C.A.R director and meet many in my travels and I am involved in our chapter of CRS professionals. If I do not know them personally I use the CRS directory. Now that I have become involved in Trulia I have a new source to pull from.
2 votes
Carol Andres…, , Pittsburgh, PA
Mon Feb 4, 2008
This is difficult. Over the years I've sent out many referrals to other states through our company's network and was left with egg on my face.

I am a big fan of technology and the tools available, and since most of my sphere is full of internet techies, I now start with emailing an agent in the destination city. If I do not get a response within 24 hours, I move on. My clients are usually in a work atmosphere where they cannot have telephone conversations without being overheard, but they can send emails all day long and prefer communication that way.

Each referral is unique and there are times when a technologically advanced agent may not be priority #1 for maybe, say, a senior client. But, for the most part, I seek out the initial contact by email.
1 vote
Lenore and A…, Agent, Vista, CA
Fri Jan 18, 2008
I'm coached by Brian Buffini & Company and one of the benefits is the referral network. I generally refer and receive referrals through this system and have had great success. The agents generally work the way I do, provide a great deal of service to clients, and communicate regularly. I attend Buffini Turning Point's regularly around the country and have met a huge number of agents that way.
1 vote
Joe Spake, , Memphis, TN
Sat Nov 24, 2007
The top tier in my referral network consists fo agents I have met face to face at conventions, conferences, etc.
I am in close touch with this group through regular emails, mailings,and getting together at conferences and events.
If I am referring to an area not covered by someone in the top tier, I go to the CRS directory. You are not shooting in the dark with a CRS referral, because anyone with the designation is required to have a proven sales history. I usually contact and interview 3 in a given area.
If not successful with the CRS directory, I google the area "San Francisco real estate" for example, and look for good organic internet placement (not advertisements) and review the services they present on their sites and interview a few in the top 2 pages.
1 vote
David & Lisa…, Agent, Millersville, MD
Mon Nov 5, 2007
Josh - We just had a referral last month from your wonderful city of San Antonio! The agent found us on the internet and thought her military family would be happy working with us. We worked with them on the internet, showing them homes and prices that they could expect when moving here. We figured out pretty quickly that they wouldn't be able to afford to buy, but they were pleasantly surprised that they could rent a nice home for $1800 a month. They came to Maryland, Dave took them around only for one day (they have a dog so our options were limited), and they found a house they really liked, moved in the next day. They also referred their friends to us and they were in a house a week later (renting, again a military family). We enjoy working with families relocating to Maryland regardless of whether they buy or rent - they can be great referral sources. We have had friends move to San Antonio as well and I'll certainly keep you in mind as a referral source in San Antonio. We're right next to Ft. Meade and Andrews Air Force Base, Annapolis Naval Academy, and Patuxent Naval Base are all right in the area. The nice thing about your area is people who own here can buy a nice house in San Antonio when they move!
Web Reference:  http://www.webberteam.com
1 vote
Josh M. Boggs, Agent, San Antonio, TX
Fri Nov 23, 2007
Great suggestion Mike... ... I firmly agree w/ enhancing your business by being accountable to a group!
Web Reference:  http://www.exposedhomes.com
0 votes
Josh M. Boggs, Agent, San Antonio, TX
Mon Nov 5, 2007
All great answers, Thank you!

I was also curious to see how Trulia has added or changed your way of choosing a referral network? In the past, I would call one of our sister offices and/ or other graduates of the Star Maker Program and try to interview a couple of agents through the internet... like most of you... looking at their websites, seeing what their bio has to say. I usually try to mirror and match who I'm referring off. If it's a client that has enjoyed our style of real estate experience, then I try to find someone equally fitting from that and vice versa. No matter who they are though.... I've got to feel like they are extremely organized to be trust worthy and to keep me informed throughout the process!

Obviously if you go through these forums and read some of my answers, I like to include humor and fun into my group's real estate experience along with the fervent dedication and expertise. My true belief is that there is ALWAYS time for business, but you've got to have fun while doing it and you should thoroughly enjoy the real estate process.

Being in the greatest of cities, San Antonio, I find that outside referrals are becoming more and more common because of our great military presence here. And I can tell you this much, going onto these forums have really opened my thoughts to other agents on here that have been excellent posters and have treated everyone with respect. So I would say that these forums have greatly opened my eyes to other great agents that I would be willing to work with mutually later on down the road.
Web Reference:  http://www.jmbsa.com
0 votes
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