Asked by Vicky Chrisner, Purcellvile, VA • Sat Feb 28, 2009
When you are working with a lender you've not worked with before, how do you feel when the lenders fail to answer your questions about the loan or even the status of the loan? For example, I am working with a new lender on a particular home because of a special product they have I couldn't find through my normal lenders. Today, I asked a bunch of questions, including trying to confirm that the client was locked in. The response on that issue was that the loan officer said he'd discuss that with the client directly. My client told me she was locked in; so I am not sure why the answer to that would have to be deferred... it should have been a simple yes. Why would a loan officer not have said that?
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