Is it necessary to change a sound business model?

Asked by J Mario Preza, Burlingame, CA Tue Feb 15, 2011

The other day I want to an optomitrist to get my eyes checked (again), a practice I have had to do for some time now. Over the years I have seen this doctor several times, and it never ceases to amaze me how he stays busy, and more so because even with an appointment I still have to wait my turn, and sometimes I wait more than an hour! He obviously has a "sound business model," one that not only keeps him busy, but allows him to continue to provide his brand of service and earn his keep. Interestingly, he has done little else to his business local to make it more modern, more appealing, or adopted the latest or best of anything one might expect. What's more, he continues to be THE ONLY doctor in his clinic! Now, that brought me to think, do we real estate practitioners truly need to change our business models? If we have an established clientele, and this provides us a handsome earning, why? What do you think?

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6
Rudi Hofmann, Mortgage Broker Or Lender, El Segundo, CA
Tue Feb 15, 2011
BEST ANSWER
The old saying goes "If it isn't broken - Don't fix it."

Happy funding, Rudi
Web Reference:  http://www.umboc.com
0 votes
Phyllis McAr…, Agent, San mateo, CA
Tue Feb 15, 2011
Hi, If I have to wait over an hour for an optomitrist, I would leave after 15 minutes. If my clients have to wait for me for over an hour I would lose them.

I have a great optomitrist who I've been seeing for 10 years, in San Mateo, always busy, wait is NEVER more that a few minutes.

Your guy's "sound business practice needs to change" Time is precious, why would I allow someone to waste it?

I'm just saying.....
2 votes
Jason Ewing, Agent, High Point, NC
Wed Feb 16, 2011
I think that is tough to compare the real estate industry to a specialized medical field. I know that most of my doctors reschedule your appointment if you are going to be more than 15-20 minutes late; how often do we reschedule ready, willing and able buyers that are running 15-20 minutes late to a showing appointment?
1 vote
Melina Tomson, Agent, Salem, OR
Wed Feb 16, 2011
It might be a sound business model to you, but he is losing customers that don't want to wait an hour. I give a doc about 20 minutes of my time. Then I'm out of there. I did leave one doctor who made me wait and found another one that runs their practice more smoothly by not overbooking.

So...the fact that they are the only doctor in their clinic might be because other docs don't like your eye doctors "sound business practice" and are out on their own.
Web Reference:  http://www.tomsonburnham.com
0 votes
allan erps,A…, Agent, Pearl River, NY
Wed Feb 16, 2011
Not waiting that long either and expect nobody to do the same for me. Actually have a Doctor(extra fee) that I see when I want to (more or less). Have never waited more than 5 minutes, have his pager, email etc. Honestly not worth the amount I pay(wife and myself) but excellent Doctor so......I bite the bullet I guess.
0 votes
Linda S. Cef…, Agent, Franklin, WI
Tue Feb 15, 2011
He must be very good if you are willing to wait an hour for an appointment.
Web Reference:  http://www.lindacefalu.com
0 votes
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