I sent my buyer homes to view. my buyer usually past thru the neighborhood and if she likes the area calls me

Asked by Concetta, New York, NY Mon Apr 28, 2008

to show her the home.recently she did just that and the owner came out and in the process of showing his home to her the listing agent came by and stloe the buyer from me made her sign the binder knowing that I sent her there. she told my buyer to sign with her or the house is a different price it goes up.So she did. my question is what ethic code did she break.

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Keith Sorem, Agent, Glendale, CA
Sun Nov 2, 2008
I think that you may need some pointers on working with buyers. Check with your broker, this is what I do:
1. We meet in the office and talk about what the buyer is looking for in a home. I have a 20 page questionnaire I use. I take lots of note and ask lots of questions so I clearly understand what they are looking for in a new home.
2. Then I explain how I work, the benefits of working with a Realtor that knows that market and how I can negotiate to get them the best deal possible on a home.
3. I ask them if they see a value in working with someone like me.
4. I promise them my 100% commitment to fulfill their expectations, and in return I ask for their 100% commitment to me as their agent.
5. Then I explain how the buyer broker exclusive representation works, we both sign it, now we are a team.

I do not work with buyers who do not feel comfortable committing to me. It's my job to earn their trust, if I cannot, then that is the way it goes.

In this manner we are a team, and even if another unethical listing agent were to convince them to make an offer through them, I will still be paid because I earned my commission up front, by establishing a relationship based on trust and confidence, not on intimidation.

Try it.
2 votes
Hugo Torres, Agent, Arcadia, CA
Mon Nov 3, 2008
Based on what I've ready from you, I definitely can see how this can go either way if it were being heard in front of a grievance panel. Unfortunatelly, sending a buyer to listings w/out you in a questionable practice. Our job is to research and show property. Taking the shortcut of having the buyer drive through on their own is dangerous because of what you're describing. In addition, not having a buyer agreement signed is equally as troublesome as you don't have any type of protection. In my experience, a buyer may make up something to cover an impulsive decision. You can defenately pursue this with your local board but I think that you have a 50/50 chance of being deemed the procuring cause of the sale. Sometimes in our industry, what we don't know can turn into an expensive lesson. Speak with your broker, do a little more training and good luck to you.
Web Reference:  http://www.hugotorres.com
0 votes
Lori Jeltema, Agent, Suffolk, VA
Sun Nov 2, 2008

Your buyers need to be more educated, as Keith says below. Emailing buyers listings and having them drive through neighborhoods does not ensure that you get paid. It doesn't sound like you have gotten the whole story from the buyer, either.
0 votes
Scott Godzyk, Agent, Manchester, NH
Sun Nov 2, 2008
That is absoloutely awful, not only code of ethics with the board of realtors you may have a real estate commission complaint as well. contact both of them to make your complaint, we cant have agents doing this, it makes everyone look bad. There is no such thing as different prices if you sign or dont sign. good luck in getting justice for your buyer, yourself and all us good agents. thank you
Web Reference:  http://www.ScottSellsNH.com
0 votes
Dorene Slavi…, Agent, Torrance, CA
Sun Nov 2, 2008
Believe it or not, not every Agent is a one who binds themselves to the code of Ethics required by the National Association. Some are not professional ...sad to say. It is my hope, that in the future, licensing will become more strict and those who wish to practice unscruplous Real Estate will be removed from our Profession permanently
Web Reference:  http://www.doreneslavitz.com
0 votes
Ramiro Garcia, , Grants Park, Atlanta, GA
Mon Apr 28, 2008
Looks like you might have a code of ethics question as well a monetary interest if you had an exclusive buyer's brokerage agreement. But, one thing that is not clear may be procurring cause. You send your buyer out with a stack of your cards to avoid that scneario.
0 votes
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