Guess this too depends on if you can do the online classes or use to the class room format. I find the class room format best, but younger folks like the online, and have done great that way. If some one did not feel that Mark Webb was the best in the class, and controlling the class room, to move things along, best if that feed back got back to him. I like class room formats for all my courses, others like online. As noted here, to each their own. Figure what way works for you, and the broker that felt that Webbs course was a waste of her time, I do hope she let them know that, to improve the courses was always Norman's way of doing his courses and as his name is still on the business, I'm sure Mark would like to know the problem and do something about it.