As others have said, this is very common. Remember, the relo company is a middle man. They often request a hold harmless even when they are NOT giving a repair credit. They have never lived in the property and cannot make any representations about the condition. And, the don't want the post-sale liability that an owner would be subject to in the case of non-disclosure.
Make sure your client or their attorney looks the document over so they feel comfortable with what they are signing. You might want to put that recommendation in writing and have them sign. If you tell them that these agreements are pretty standard, you need to also let them know that each one is different and they have to feel comfortable with the rights they are giving up. Don't place yourself in a position of telling them to sign because they are standard. Hope this helps. Dare to Dream.
Shel-lee Davis, QSCÂ®
Certified Distressed Property Expert â€“ CDPEÂ®
Short Sale & Foreclosure Resource â€“ SFRÂ®
Certified HAFA Specialist â€“ CHSÂ®
Your Real Estate Consultant for Life
RE/MAX Palos Verdes Realty