How is everyone else dealing with agents who are giving lockbox combinations to buyers??

Asked by Kevin Smith, Rochester, MI Fri May 14, 2010

How is everyone else dealing with agents who are giving lockbox combinations to their buyers who in turn illegally trespass on the property for an unsupervised showing?

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Mark Fleysher, Agent, Las Vegas, NV
Fri May 14, 2010
I have not had such a personal experience, but I would definitely report these agents to the Michigan Real Estate division (e-mail:, phone: (517) 373-7353 ), and if they are REALTORS®, report it to MAR:

I think that's really a big deal, no matter how much the agent trust the client, that can lead to theft, fraud, vandalism, trespassing, and invasion of privacy.

I can help with any of your Las Vegas Real Estate needs or questions; feel free to contact me direct.

Search the Southern Nevada MLS live at


Mark Fleysher, MBA, Realtor
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1 vote
Michael Russ…, , 75006
Fri May 14, 2010
supra electronic keybox. Am I the only one who thinks it's silly and irresponsible to put combo boxes on hud foreclosure doors? Does this mean banks would have to purchase them or even worse compensate the listing agent a little more, how shocking!
0 votes
Pat & Steve…, Agent, Westlake, OH
Fri May 14, 2010
To my knowledge, it is not happening in my market (Northeast OH, including the Greater Cleveland Market). But, if it does, I will report the Realtor who does it - unethical & illegal.
0 votes
Charita King…, , Downey, CA
Fri May 14, 2010
It happens all the time. I also encountered buyers who were told to call the listing agent to make an appt to see the property because their agent is not available to accompany them.
0 votes
Pacita Dimac…, Agent, Oakland, CA
Fri May 14, 2010
There is absolutely no way to control who gives out the combination --- whom will you report? How will you know who did it?

Even if you make the agents call you first to get the combination ---- how will you know which one left the lock open, took the key, broke the key, etc?

The best way to control entry into your listings: put a Supra lockbox (if your MLS uses these) and get the name/number/email/agency of each agent who accesses the listing.

Costly, yes...but that's the price of doing business, and part of the service we provide for our clients.
0 votes
Don Tepper, Agent, Burke, VA
Fri May 14, 2010
That behavior is unacceptable. If you know who the agents are, they should be reported to their brokers, at a minimum.
0 votes
Jo Soss, , Bremerton, WA
Fri May 14, 2010
That would be impossible here in my area. But if it were happening I would for sure alert the proper authorities in your association and turn them in. They should loose their access and be fined BIG - If it were up to me they would loose their real estate license.
0 votes
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