How can you correct the house placement on Trulia. They show it on the wrong street & 3 houses down from where my listing actually is?! Help!!

Asked by Betina Foreman, Austin, TX Mon Jul 29, 2013

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6
Laura Feghali, Agent, Stamford, CT
Tue Jul 30, 2013
BEST ANSWER
Hi Betina,
I suggest that you contact Trulia to have them correct where the property is located. You can call them at: 888-466-3501 from 7:00am-4:00pm M-F PST or send them an email and be sure to include the entire address to: http://www.trulia.com/help/ask.

Best wishes!

Laura Feghali
Prudential Connecticut Realty
1 vote
Betina Forem…, Agent, Austin, TX
Tue Jul 30, 2013
Joe- You totally nailed it! I got a sales pitch at the end, but the representaive Jasmine was very nice and got the location issue fixed. She was super curteous and I wish all custmer service people were so responsive and plesant! Kudos to Jasmine at Trulia!

:)
0 votes
Betina Forem…, Agent, Austin, TX
Tue Jul 30, 2013
Noah- I am a Realtor, thats why this is an Agent to Agent question.

Akil- Thanks for the input.

Joe- Yes that was a possibility, but its in the correct place on the MLS.

Laura-Thanks so much for your answer! I looked all over the website and could not find a phone number. I am calling them right now. Thanks again!!
0 votes
Betina Forem…, Agent, Austin, TX
Tue Jul 30, 2013
Noah- I am a Realtor, thats why this is an Agent to Agent question.

Akil- Thanks for the input.

Joe- Yes that was a possibility, but its in the correct place on the MLS.

Laura-Thanks so much for your answer! I looked all over the website and could not find a phone number. I am calling them right now. Thanks again!!
0 votes
Hi Betina, Thanks for the best answer. If you click the "Help" tab on the drop down menu under your name then it takes you to a page with a "Contact" button. Here is where Trulia gives you their phone number.
Flag Tue Jul 30, 2013
Akil Walker, Agent, Upper Marlboro, MD
Mon Jul 29, 2013
Hi Betina,

I guess the most important thing it has the correct address. most people do not view the mapping.
0 votes
Noah Seidenb…, Agent, Evanston, IL
Mon Jul 29, 2013
Your Realtor should be able to fix this situation. Is the address correct in the listing? Some brokers have automatic feeds that place the listings in Trulia and that could have been where the mistake or issue was made.
0 votes
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