Agents opinions requested regarding Home Inspections, Please take just a minute to respond.

Asked by Russ Garmon, Norcross, GA Fri Nov 7, 2008

I have been in the Inspection business for 15 years and during this slower time in the market and time of the year, looking to keep growing with the changing times, Good Luck to us all.
1. What do you like or dislike about the inspection process?
2. What do you like or dislike about your inspector ?
3. What do you like or dislike about your inspectors report?
4. Do you know what software your inspector uses, if you like that format indicate which one and what changes if any would you make?
5. Are the majority of your buyers doing home inspections? also for new home and condos?
6. Do you recommend home seller inspections and why?
7. Does your inspector send newsletters and home owner tips, would that be of use to you or your clients?
8. How does your inspector deliver the report to you?
9. Any other helpful tips you have thought of during you transaction dealing with the inspection process?
Thank You for your time.
Russ Garmon

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Alan May, Agent, Evanston, IL
Fri Nov 7, 2008
I like inspectors who are thorough, who explain things plainly and clearly to the clients, and don't take the entire day to do it.

I prefer printed reports, preferably computerized, with photos.

I like inspectors who point out the problems, but without panicking the clients (unless there is a reason to panic), and inspectors who propose what the appropriate solution is for a problem, and it's approximate cost / ranking (ie: this is critical and must be done immediately, and might cost between $500 - $1,0000, or this is routine maintenance and should be repaired/replaced within the first 3 years of residence.

Yes... ALL of my buyers use inspectors (on my recommendation)
I don't care about newsletters, or gifts from inspectors...what keeps me recommending them is competence.
1 vote
Carla Maas, Agent, Omaha, NE
Sat Nov 8, 2008
1.The inspection process is a wonderful opportunity to learn all about the property being purchased. My inspector does a great job educating my buyer on the house and not just on defects. I dislike the order of operations. Price is negotiated, then the buyer finds out about the condition.
2.I like that he understands his role in the transaction. Not to pick the house apart but to be a safety net for my clients finding any major defects that are not evident on the surface or to an inesperienced eye.
3.Report is great. Client receives a binder with hard copy at the scene. Binder includes additional useful info.
4. I don't know.
5.All my clients do inspections.
6.I think Seller inspections are great. No surprises. Fix issues while you are in control of the repair.
8. E-mail.
9.It really helps a buyer if they can see estimates and instructions for repairing defects or deferred maintenance.
0 votes
Jen and Mark…, Agent, Holmes Beach, FL
Sat Nov 8, 2008
Hi Russ,

I like that's it easy to schedule an inspection. I like when the inspector shows up on time.

I always recommend an inspection, even on a new home with a warranty. (It's possible that hot and cold lines are reversed on the washing machine and toilets could get flushed with hot water. It happened to me.) Inspections are important no matter what kind of property someone is buying, new, resales, condos, even land.

The inspector prints off the summary report while at the inspection site and then emails me and my Buyer a detailed report. It makes it easy for me to send on to the listing agent.

It is typed, clean, organized into sections, like roof, electrical, plumbing, etc. It has color photos and the problem area is circled or pointed to on the report so we know what it is and where to look.

I like that my inspector is up to date on current codes. I don't need an 86 page report. I had one of those this summer. It was overwhelming to me and to the listing agent. It shouldn't take me hours to review a report. That inspector said the house needed a new roof. I called out a reputable roofer to get an estimate and he told me he would love to sell us a new roof but we didn't need it. Like others have said, don't be an alarmist.

Inspectors need to be knowledgeable about what they are doing. I only use certified inspectors, ASHI actually.

I don't get newsletters from my inspector. Quarterly home owner tips could be helpful. Things that let us know about the latest code changes, in layman's terms would be good. It doesn't need to be in a fancy format, just an email with bullet points.

I hope that helps.

Jen Bowman
Success Realty
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0 votes
Scott Godzyk, Agent, Manchester, NH
Fri Nov 7, 2008
The most important this is for the inspector to explain things in laymans terms, not to be an alarmist and scare the buyer to death. The inspector is there for structural issues and should not give their oppinions on cosmetics, sales price or the inspectors likes or dislikes. It is important the report be in writing and be neat and easily read. Virtaully all buyers use a home inspector and it is not if something is wrong but how the inspector reprts it and the comments they make. Insoectors can not try and refer all the work to their friends as i see happen. It simply has to state this is the problem and this is how to fix it. Realtors as much as anyone want the inspectors to find any serious problems and point them out, but the delivery can mean whether the sale goes forward or is dead. Most sellers will credit the buyer for the repair, but the inspector needs to give us the realtor the chance to work it out.
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0 votes
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