If you are having a tough time contacting your bank for hardship assistance, here are few options you should consider addressing a to-the-point complaint.
OCC - https://appsec.helpwithmybank.gov/olcc_form/
SIG-Tarp - http://www.sigtarp.gov/contact_hotline.shtml#theform
We regularly help clients with loan modifications. Loan modifications are designed to help people in two areas: (1) Those who want to KEEP their homes; and, (2) Those who want to SELL their homes.
If you need additional help with modification relief, please contact us at (808) 331-0585.
74-5620 Palani Court; Suite 208
Kailua Kona, HI 96740
Phone: (808) 331-0585
Fax: (808) 331-0583