The best place to get your answer, I believe, is going to be support.trulia.com and look around there. There is a "contact us" button, as well, so if you aren't able to find your answer, you have the option to ask someone there, as well.
If you are willing to talk about getting that rented faster, feel free to let me know. I'd love to talk to you about it. I put my phone and email below.