If it is the same lady I visited with, both my boys went there and I have been in her office twice for discussions. She was very cordial and listened to my point of view both times - once I won, once she won. She doesn't budge much on Blackland policies/procedures, but given today's attitudes with school kids, understandable. She will listen and follow-up in a timely manner, at least she did with me. Good luck.