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Property Q&A : Nationwide Real Estate Advice

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Activity 201,304
A few minutes ago
Faith answered:
Hi,

We display property information on Trulia to provide consumers with transparent real estate information. We receive this information from public records gathered by a third-party data collector from your county. Our mission is to empower consumers with information and tools to make smart decisions about homes, real estate, and mortgages. For this reason, we do not remove public record property information from Trulia.

However, the photos and property description have been removed from our display as you requested.

Thank you for using Trulia!

Faith
Consumer Care Advocate
http://www.trulia.com/help/ask/
... more
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A few minutes ago
Angelica P answered:
Hi,

I'll be needing additional information regarding your concern. Please be advised that I have emailed you directly. I look forward to hearing from you.

Thank you for using Trulia,
Angelica
Consumer Care
... more
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A few minutes ago
Mary C answered:
Hello,

I have sent you an email regarding this issue. Please reply with the complete address of your property so I can further investigate.

Thank you for using Trulia!

Mary
Consumer Care Advocate ... more
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A few minutes ago
Mary C answered:
Hello,

Thank you for reaching out regarding the erroneous foreclosure status on this property page. I apologize we have false foreclosure information listed on our home details page. This data is provided to us from Zillow foreclosures and we currently do not have the ability to edit or remove the information that they are sending us.

Please be advised that I created a new ticket request to Zillow Consumer Care to remove the Foreclosure status of the property. Once the status is removed from Zillow, it will automatically update to Trulia after 24-48 hours.

Thank you for using Trulia!


Mary
Consumer Care Advocate
... more
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A few minutes ago
Faith answered:
Hi,

The price history data we display on a home is generally reported from each property's respective county records which are gathered by a third-party data collector. Because this data is considered the public record, I am unable to edit the information. When discrepancies are identified in county records, the third party data collector corrects this information and forwards it to Trulia. is

I went ahead and looked into the Wildwood Cape May, NJ County Assessor site; I found that the discrepancy has been corrected. Please be assured the information will be corrected on our Trulia display in next data collection cycle. Data collection cycles typically occur up to twice a year. Unfortunately, I am unable to expedite this process.

Again, I am sincerely sorry for the trouble regarding the erroneous information for your home. I definitely understand this is a frustrating process, especially to have to wait for the next data collection cycle. Please be assured this is only temporary and our developers are looking for ways to improve the tools and capabilities we have to edit information on our display.

However, the street view photo has been removed from our display as you requested.

Thank you for using Trulia!

Faith
Consumer Care Advocate
http://www.trulia.com/help/ask/
... more
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A few minutes ago
Tamie Nezart asked:
You have a property listed at 3660 Jackson Street for rent that is not for rent or for sale. PLEASE REMOVE IT!
0 votes 0 Answers Share Flag
A few hours ago
Kellyt622 asked:
My mother and step father purchased a home after they were married. The original mortgage and deed was only in my step father's name. They later refinanced and added my mom to the mortgage.…
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A few hours ago
Pat Damore asked:
A few hours ago
Mrdab764bills asked:
When Dad passed he Willed the house to my mother w/no outstanding mortgage. She wants to QuitClaim it to me, how do i get House Insurance afterwards?
0 votes 0 Answers Share Flag
Yesterday at 8:57pm
Veronica1126 answered:
R1 means single family home. R2 means duplex or another house
0 votes 11 answers Share Flag
Yesterday at 6:20pm
G.ckcleanoutsinc asked:
I can't find an agent contact info.
0 votes 0 Answers Share Flag
Yesterday at 3:27pm
Angelica P answered:
Hi,


Please know the 'Edit Home Facts' feature is currently removed from all property pages. While we do not have a time frame for when this will be restored, I can assure you this is only temporary. Home facts on Trulia is coming from your county records. This data is gathered by a third-party data collector and only updates on Trulia when discrepancies are identified at the next data collection cycle. Unfortunately, we are unable to expedite this process. Our best recommendation is to check with the county to ensure the information is correct at the source.

I hope the information I provided today was helpful in addressing your concern.


Angelica
Consumer Care
... more
0 votes 1 answer Share Flag
Yesterday at 3:25pm
Angelica P answered:
Hi,


Please know the 'Edit Home Facts' feature is currently removed from all property pages. While we do not have a time frame for when this will be restored, I can assure you this is only temporary. Home facts on Trulia is coming from your county records. This data is gathered by a third-party data collector and only updates on Trulia when discrepancies are identified at the next data collection cycle. Unfortunately, we are unable to expedite this process. Our best recommendation is to check with the county to ensure the information is correct at the source.

I hope the information I provided today was helpful in addressing your concern.


Angelica
Consumer Care
... more
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Yesterday at 3:21pm
Faith answered:
Hi,

We have closed your Trulia profile as you requested. Please also be advised that I have unsubscribed your email address from Trulia email distribution list and this will take effect up to 1 week.

Thank you for using Trulia!

Faith
Consumer Care Advocate
http://www.trulia.com/help/ask/
... more
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Yesterday at 3:17pm
Faith answered:
Hi,

I have emailed you regarding this concern.

Thank you for using Trulia!

Faith
Consumer Care Advocate
http://www.trulia.com/help/ask/
0 votes 1 answer Share Flag
Yesterday at 10:06am
Shrndiva2 asked:
We both have 3br/3b. My sqf is 1800 and lot size is 3161. My neighbor's has 1766sqf with a lot size of 3123. Yet her property estimate is more??
0 votes 0 Answers Share Flag
Yesterday at 9:54am
Elena Carrillo answered:
The owners name is Moe. Not sure about his last name but for sure his name is Moe and his wifes name is Shakiva.
0 votes 2 answers Share Flag
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