Heaton Ave
Big sandy, WV

Getting transcripts from this school is time-consuming if your transcripts are dated before 1996. I called the McDowell County BoE and spoke to Kim. She was on 3 March 2026. She promised to contact the same day. I did not hear anything that day. I called back the next day and was told Kim was not in the office today. I asked whether calling the high school would help, since my order was placed through Parchment on 20 February 2026. I called the school and was told that the counselor who handles that is not in the office. When I asked to speak to the principal, I was told that the counselor who handles that is in the principal’s office and that, before 1996, she did not have access to those records. I called the BoE again and asked to speak to the superintendent. I was tired of getting passed off and people not owning a simple request that was over a week old. If you need anything from them, expect a long way and a lot of frustration.