Do Not Use, Pensacola, FL 32507

Our family invested deeply into Pleasant Grove because we genuinely believed in supporting the school and creating a positive experience for our children.My company donated time and resources to help build, create, and publish the school yearbook. My children participated in nearly every activity they could, including drama, STEM, yearbook club, school events, and countless other opportunities throughout the years. We showed up, supported the school, and encouraged involvement because we believed that was important.That is part of why this situation has been so disappointing.When concerns arose involving the way an adult staff member spoke to my child, diminishing him, calling him a liar, saying he was disrespectful and making fun of the way he communicates. I did not ask for anyone to lose their job. I asked for communication, accountability, conflict resolution, and an effort to repair the relationship. Instead, despite administration acknowledging the behavior was inappropriate, there was no apology, no meaningful resolution, and no effort to minimize further interaction.As a parent, that sends a troubling message. Children are taught to apologize, take accountability, and repair relationships when they hurt someone. Unfortunately, I did not see those same values modeled by the adults responsible for them.What concerns me most is not one difficult interaction. It is the larger culture surrounding communication and conflict resolution. Families want to feel heard, respected, and supported when issues arise. When they do not, trust breaks down quickly, and I believe that is one of the reasons so many families are leaving Escambia County schools for private education and homeschooling alternatives.I truly appreciate the teachers and staff members who poured time and effort into helping my children grow. There are many wonderful people within the school system. Unfortunately, one unresolved situation and the lack of meaningful accountability surrounding it ultimately overshadowed what should have been a positive end to our experience there.