461 Rothe Loop
New Braunfels, TX 78130

Inappropriate Conduct by School Bus DriverDear Principal'sI am writing to formally express my serious concern regarding an incident involving one of your school bus drivers who, on August 29th, 2025, physically and verbally mistreated my child, I.R a student in pre k at seele elementary.According to my child, the driver “grabbed them roughly by the arm, yelled at them in an aggressive manner. This behavior is deeply troubling and completely unacceptable for anyone entrusted with the care and transportation of students.As a parent, I expect the highest standard of professionalism, patience, and safety from school staff — especially those in direct contact with children on a daily basis. This incident has not only shaken my child but has caused great concern for our family.I respectfully request that this situation be taken seriously and investigated immediately. Specifically, I ask the school and transportation department to:Review any available bus surveillance footage from bus 31 on August 29th, 2025.Interview any witnesses, including other students who may have been present.Provide a written response regarding what actions will be taken following this report.Furthermore, I would like to request that my child not be placed in direct contact with this bus driver while this matter is being reviewed. Their emotional and physical safety must be a priority.Please confirm receipt of this letter and let me know the next steps in the investigation process. I am prepared to escalate this matter if necessary, but I hope we can resolve this through a responsible and professional approach.SincerelySteven robinson September 2, 2025