If there is a bank or lender involved this sounds normal, if it is owned by an individual it sounds less than normal. Short sales have to be approved by the bank and the wait for even a yes or no answer can take months if it comes at all. Since in those situations you are dealing with a company, and not a person with their money on the line, you can get delay after delay as the bank just waits for better offers to show up.
If you are dealing with an individual seller and it is taking 14 days to get a yes or no I can only imagine the seller is not happy with the offer and is just waiting for something better before saying no. That makes little sense to me, but in 23 years I have seen everything at least once.
To answer your question, yes, I would contact the other agent to ask what is going on if your agent is not giving you any answer at all. I would first request some sort of answer from your agent and if you hear nothing then I would contact the other agent.... more