Using Trulia in All Locations : Questions & Answers

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6,716
Debra (Debbi…, Real Estate Pro in Livingston, NJ
Debra (Debbie) Rose answered:
trying to cancel pro account....nothing in account settings to cancel subscription and no one answering the phone when I call
Seriously? They're not answering the phones?

Way to go trulia.........things just keep deteriorating

Is your contract time up, and can you legitimately cancel?

If so........... ... more
1 vote Share Flag Mon Dec 1, 2014 Using Trulia
Josh Barnett, Real Estate Pro in Oklahoma City, OK
Josh Barnett answered:
I keep getting responses to rental inquiries that I did not make. Either they are spam or someone is using my e-mail address to respond to ads.
Mark the emails coming through as spam and your email provider will begin sending those emails to your junk folder.
0 votes Share Flag Thu Nov 27, 2014 Using Trulia
Janice Broyl…, Real Estate Pro in 34145
Janice Broyles asked:
I wish to Claim my home I need to claim my home on Trulia. How do I do this? I am a Realtor
0 votes Share Flag Thu Nov 27, 2014 Using Trulia
Mrhigg01, Home Buyer in Boonville, NY
Mrhigg01 asked:
Where do i find the new listings?
0 votes Share Flag Wed Nov 26, 2014 Using Trulia in Syracuse
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
Why have critical facts (ie number of bedrooms and full baths) not been updated on the listing even though I have fixed the errors on my end?
Hi Casey,

Thank you for contacting Trulia regarding your edits not showing on your listing. If the edits were made manually on our site, sometimes they can take up to 24-48 hours dep ... more
0 votes Share Flag Tue Nov 25, 2014 Using Trulia in 06853
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I see other people ask the question on how to unsubscribe and you continually say hit the link that says unsubscribe but that does nothing
Hi Robin,

Thank you for contacting Trulia. Your email address has been unsubscribed from our email distribution list. Please note that when we unsubscribe your email, you will no lon ... more
0 votes Share Flag Mon Nov 24, 2014 Using Trulia in 23434
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
please give me an email address so I can unsubscribe. Your unsubscribe link takes you to the trulia page and nowhere near a place where you can unsub
Hi Robin,

Thank you for contacting Trulia. Your email address has been unsubscribed from our email distribution list. Please note that when we unsubscribe your email, you will no l ... more
0 votes Share Flag Mon Nov 24, 2014 Using Trulia in 23434
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I need help with my agent reviews.
Hi Kathy,

Thank you for contacting Trulia regarding transferring your reviews over from Zillow. Unfortunately, we do not have the option to automatically transfer them over from Zill ... more
0 votes Share Flag Mon Nov 24, 2014 Using Trulia in 91011
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I want my account deleted today! No one ever answers the customer service line. How can I delete my account if no one answers? SCAM
Hi Greg,

Thank you for contacting Trulia. Really sorry to hear about your experience -- just wanted to let you know I went ahead and emailed you. If you could reply directly to that ... more
0 votes Share Flag Mon Nov 24, 2014 Using Trulia
Larry Tollen, Real Estate Pro in Durham, NC
Larry Tollen answered:
How do I respond to my leads? When I click respond I am not able to find my leads to reply back. Help.
You need to log on to Trulia and in the upper right corner you'll see My Leads Click on this, you'll Leads will be listed. Click on a lead, and you'll be given the option to Reply. Clic ... more
0 votes Share Flag Mon Nov 24, 2014 Using Trulia
Bill Gassett, Real Estate Pro in Hopkinton, MA
Bill Gassett answered:
can I list my for sale by owner?
Sure you can sell a home for sale by owner. Just know going in that the chances of success are not that great. Over eighty percent of all for sale by owners end up listing with a Realto ... more
0 votes Share Flag Thu Nov 20, 2014 Using Trulia in 97103
Debra (Debbi…, Real Estate Pro in Livingston, NJ
Debra (Debbie) Rose answered:
I need to delete my subscription today! I've been trying for a month to delete my account. Its 100% not helpful! I don't want to be billed anymore.
Have you emailed customer service?

Are you looking to cancel a paid subscription early........ or just not renew one?

Send an email letting know about your wishes.

Highly doubt ... more
0 votes Share Flag Wed Nov 19, 2014 Using Trulia
RIchard S. K…, Renter in Carlsbad, CA
RIchard S. Kirkland answered:
How do I get Trulia to stop sending me emails and postings. I get at least 10 a day and have asked at least 15 times to UNSUBSCRIBE. Don't
I too have unsubscribed many times, but still get SPAM from Trulia. I setup my gmail to filter all messages from Trulia and drop them in the trash. Hope I don't get anything important ... more
0 votes Share Flag Tue Nov 18, 2014 Using Trulia
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I am unable to reply to messages (leads) coming to my gmail from trulia. How do I find my trulia inbox?
Hi Mike! Carol at Trulia here. I found you have an account under another email address and i have emailed you information how to claim your listing so you can reply to leads. You wil ... more
0 votes Share Flag Tue Nov 18, 2014 Using Trulia in 28540
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I posted a house thru Postlets, but can't respond to any emails I receive from prospective renters via Trulia. Help!
Hi Rick! Catol at Trulia here. I have claimed your listing to your account and sent you an email in confirmation. Listings that are routed to Trulia by Postlets have a proxy email ad ... more
0 votes Share Flag Tue Nov 18, 2014 Using Trulia
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
Trulia lead contacts are lost
Hi Kris! Carol here at Trulia. I have reactivated your rental listing and claimed it to your account. It should update on our site within 24 hours. You will then be able to respond ... more
0 votes Share Flag Tue Nov 18, 2014 Using Trulia
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
How do I change my password?
Hi Emmie! Carol at Trulia here. Please follow the steps below to change the password on your account.

1. Go to the “Profile” page of your account.

2. Click on the “Sett ... more
0 votes Share Flag Tue Nov 18, 2014 Using Trulia
James Sanson, Real Estate Pro in 85122
James Sanson answered:
How do I cancel my trulia account?
What is the early cancellation policy for seller leads, and buyer leads by zip code via mobile?
0 votes Share Flag Sun Nov 16, 2014 Using Trulia
Debra (Debbi…, Real Estate Pro in Livingston, NJ
Debra (Debbie) Rose answered:
What happened to the blogs?
I have given up trying to figure out what is going on with this site.

Trulia seems to like to change things up and experiment.........and no one knows what is going on!

Another d ... more
0 votes Share Flag Fri Nov 14, 2014 Using Trulia
Trulia Custo…, Real Estate Pro in San Francisco, CA
Trulia Customer Service answered:
I get notices on my mobile app that a new home has reached the market based on my search but when I check the app, there is no notification. Why?
Hello Samille,

We have emailed you troubleshooting instructions for your notification issues. We thank you for your patience.

Sincerely,
Trulia Support
0 votes Share Flag Fri Nov 14, 2014 Using Trulia
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