It is not surprising that your mother does not have the documents. Many large financial institutions do not know where copies of their notes are. As has already been suggested, start with a title company and request a full property profile, there may be some documents filed that will help you. Next go to your bank and request copies of the original paperwork so you know when the balloon payment is due. There may be good reason to suggest the borrowers refinance at this time, since rates are so very low.
Please contact me if you need help getting a property profile and I will be happy to assist.... more