Hello Harry!
Kudos to you for offering the commission to your friend and good to know it turned out well in terms of your reaching an agreement. Clearly from your original question (and subsequent contributions to this thread), you care about this topic and how your friend would feel being offered 1%. And, hey, it was an offer...at the end of the day, that's pretty much what real estate is (sellers offer their real property to the market and buyers make offers to buy)....you made an offer, and it came together; that is great!!
And no problem with Redfin; the more business models, the better. But here's an option for people who don't have a friend in the business.... the local expert in the neighborhood in which you are purchasing (that may be your friend's case, too. I can't tell from the description).
When a consumer calls an agent to list a home, the consumer needs to have a conversation first......ask about the agent's knowledge of neighborhoods (pockets within the neighborhoods), traffic patterns, schools, developments that will soon be breaking ground, price trends, etc. Ask some of the less technical questions: What is the agent's working style, business philosophy, communication system, whether the agent is a member of the community.
However, people seem to prefer computer research with regards to real estate....Redfin has played heavily into the misconception that real estate through the portal of a computer is where it is "at". Certainly the computer has revolutionized untold aspects of the field of real estate. But a well-thought out set of questions and setting appointments with 3 agents to interview them is a fantastic way to invest in the real estate buying or selling process.
Setting a commission that you are willing to pay is fine, and pair it with going to bat for yourself in terms of spending that commission (be it 1% or 10%) in the best possible manner. Making a deliberate, educated choice about who will help you make one of the biggest investments in your life is well worth the effort. The local expert, a friend in real estate, an agent that a friend or family member trusts, all are great to include in your interviews.
Harry, by choosing your friend, you stood up for having someone whom you like and respect navigate this huge investment with you and paying a commission that you are comfortable with. You created a total win-win situation! - Sat Oct 4 2008, 00:29