Catherine Cataletto

Welcome to Appleseed Realty GMAC Real Estate. Let me introduce some of the programs my company has to offer our customers.

The Premier Service Guarantee: A certificate which I will sign and give to my customers to explain our pledge of service and describes my role as your Trusted Advisor, Skilled Negotiator, and Expert FacilitatorSM. With this document I will explain what we do, the value we create from our service, and clearly put the customers needs first!

Value-Added Customer Programs: Through GMAC Real Estate’s expansive and still-growing roster of HomeRewardsSM partnerships with home-related service companies that offer our clients special offers and discounts, I can further demonstrate the value we offer our customers – and in the process, help relieve the stress that so many customers experience before, during and after a sale.

Customer Satisfaction Survey: Through the Premier Service program, every GMAC Real Estate customer is asked to complete a survey evaluating the service they received. The simple act of asking them to do so sends an unmistakable message--that their opinion is important and their input is valued. In addition, the surveys allow you and GMAC Real Estate to document a track record of superior service that no other company can match.

Elegant Homes® is the most powerful luxury marketing program in the industry today!

As a leader in luxury real estate, we continually monitor consumer trends and behavior. We have found that Internet-empowered consumers represent the most profound shift in the history of advertising affecting almost every industry, including residential real estate. Today, 80% of all home buyers, including luxury home buyers, use the Internet to search for a home. Our Elegant Homes program is designed to target luxury home buyers in the medium they use most to search for homes-the Internet!

A GMAC Home Protection Plan makes your home more appealing, and protects you before, during and after the sale.

■ Homes with a warranty sell up to 50% faster than unwarranted homes.

■ Warranted homes are perceived as a safer investment and on average offer a selling price of up to 3% more.

■ With home warranty protection, the chance for conflict over a malfunctioning system or appliance is minimized.

■ A warranty can help avoid conflicts over a malfunctioning item that could affect or delay your sale.

■ Home warranties limit the possibility that you’ll be asked to reimburse the buyer for a breakdown of a covered component after closing.