Rose Cramer

"December 2007 Charlotte, NC Oct 2007 Olin, North Carolina Dear Rose: We just wanted to drop a line to you and let you know how much we appreciate your hard work on the sell of our home. This was not your typical sell since the lending institution was having so many problems. You diligently worked to see that everyone had a happy ending. Not many Brokers would have continued the fight to get everyone to closing. A reduced commission does not mean a reduction in work on your part and that was very evident in our situation. Thanks again and we would recommend you to anyone that we know. Thanks Rick and Diane Honeycutt DENVER- NORTH CAROLINA Dear Mrs. Cramer: I would like to take the time to thank you for handling the sale of my property in Denver, North Carolina. As you are well aware, my husband passed away in February, 2004 and I was going thru a very difficult time, arranging the sale of the house in Denver and arranging for the move to Hendersonville, NC so I would be close to my family. When I started searching for a Real Estate Company and Agent to sale the property in Denver, I was searching for a Company and Agent that I could trust and depend on since I was going to be out of the area. I needed someone who would really look after my best interests and I truly found that in you and your company. From the very first, you guided me in getting the house ready to show and setting the sale price at a good market value. You kept in contact with me weekly to advise me of the showings. Anytime I had a question or concern, I called you and you always had time to answer my question or address my concerns. I really appreciate what 2.5% Real Estate Direct and you did for me. I could not have asked for better service. Sincerely, Louise P. Stevens SMITHSTONE - NORTH CAROLINA Doug and Meghan Mastellis have this to say about Americas Choice: "We couldnt be happier with our decision to use Americas Choice. We just wanted to let you know how thrilled we were with your service. In all of our dealings with Realtors over the years we have never worked with a more professional , attentive, full-service Realtor. You were such a pleasure to work with. We would highly recommend you to anyone as their Realtor. Thank you again for being a tremendous help to us with the selling of our home. Best of Luck with continued success." CHARLOTTE - NORTH CAROLINA A s you know we closed on the sale of our home yesterday. The closing was as smooth as silk which really sums up our entire experience with America’s Choice. Throughout the process we were always well informed, well educated and (you were always) well prepared. We also have something of what is likely a unique perspective in terms of the home warranty. After discussing this concept with you at the onset, we not only opted to get the home warranty on the house that we were selling but also on the one that we bought. Well, as luck would have it, the downstairs heating unit on both homes failed and neither were repairable. The warranty company that we signed up with through America’s Choice gave us no “static” about replacing the entire unit and the same was accomplished in about a week. Our only out-of-pocket costs were those which were identified in their contract. Unfortunately we purchased the home warranty on our new home through another company. To date they have sent four different heating repair companies to look at our unit (mind you that the temperatures have been in the low teen’s, we have three children, Christmas has come and gone and New Years is only days away). The first contractor worked on the unit for two days before he told the warranty company (who selected him by the way) that they did not know how to repair the brand of unit that we have. The second contractor, several days later, concluded that the unit needed to be replaced but couldn’t start or complete the work for two weeks. The third contractor also called for the unit to be replaced but the warranty company would not approve their estimated cost of the work. The fourth contractor, well they are supposed to have a new unit installed by next Wednesday, nearly three weeks after we filed the claim. We’ll see! We’re probably the “one in a million” that runs into something like this but it underscores the importance of dealing with professionals who know what they are doing. I really can’t imagine using anyone BUT America’s Choice the next time we move! Thanks for doing everything that you promised (and so much more)! Marc & Cheryl"
Past Clients Wed Jul 30