Jeremy, some of these answers are incorrect. From what I understand, it is ILLEGAL for a builder to offer a lower price to a buyer if they aren't using an agent. As a case in point, I recently sold a 200K new / inventory home, that put forth 21K in buyer's incentives. Noel, who currently works for KB (according to his bio), should check with his management to see if they would sell a house for less if there wasn't a realtor involved. The intention of this is to protect realtors from a potential builder making a backdoor deal with a buyer directly, or vice versa, thus cutting out the realtor. In other words, let's say commission was 4,000. if there wasn't some form of protection for the realtor, what is to stop a builder from approaching the buyer and saying "we'll give you an extra 2K in incentives if you cut out the realtor and buy direct". Often, the situation is just the opposite of what Noel suggests, in that buyers usually don't know that builders are "negotiable", but realtors do...Because of this, even though I work in San Antonio, i've sold 3 new homes in Houston, and 1 in Austin, along with 2 in San Antonio.
All of that being said, it is partially correct in that part of a realtor's job is to find a house for their client. Assuming the job of a buyer's agent is in 2 halves - find a house, and negotiate / complete the deal - then you've already got 1/2 done. Maybe a realtor, who has been through this process several dozen times, will know what to look for more effectively than someone buying maybe their first or second house ever. If Jeremy were to come to me to ask for representation on a home he has already found, I'd cut my commission in 1/2. I think that would be fair - 1/2 the job is done, 1/2 the job isn't.
Fact is, people seldom buy or sell more than a few houses in their lifetimes. A decent realtor should be running 20 transactions or so each year, so the quality of knowledge, compared to a buyer who at best is a novice, is significant.
Another fact is that typically the builder's 10 year warranty applies to STRUCTURE. The nuts and bolts of the house are warrantied for a MUCH shorter amount of time - maybe 1 or 2 years. The warranty is prorated - it might be 1-2 years "bumper to bumper", then another couple of years for electrical and plumbing, then the remainder of the 10 years mentioned earlier for structure.
Another fact, making a comparison of buying a car to buying a house is quite simply foolish. Car saleman aren't licensed, and not required to be ethical in dealings with the public, etc. Same is true for NEW home counselors / salespeople. Realtors are LEGALLY AND ETHICALLY held to a higher standard of knowledge than non-realtors, including those that work for the builder.
Also, often sales counselors are bonused on each sale. Thus, it is in their best interest to sell the house. Much like car salesman, they will do whatever it takes to sell a house. HOWEVER, their loyalty rides with those who sign their checks - the builder. Also, if their bonus for the sale is in any way tied to the amount someone pays for the house, add this to the fact that they're not required to be up front, ethical, honest and forthright, and you've got someone that gives the appearance that they are on your side, when they are actually not.
Food for thought. If, there was another builder 2 blocks away, that had a similar house, for 5K less, do you think your "sales counselor" would tell you about it? if you had a realtor, they would. Or, if the same builder had complaints filed against them, that the realtor knew about, and the sales person knew about as well, would you find out from the sales person? You'd certainly find out from the realtor.
Another fact - not all inventory homes were built for someone else. Some builders do build inventory homes, and their sales counselors pick the most popular options to put in the homes. Recently, though, since sales have fallen, this tendancy has diminshed some. However, it is not fair to assume that just because a home is in fact an inventory home, that someone ordered it, had it 1/2 built, and then cancelled his contract. Some builders will change their terminology a bit - they might call a home built by them with nobody in it a "spec home" instead of an inventory home. Typically, this happens when a builder has a particular lot that, for whatever reason, choices as to what type of floorplan fit on that lot, are limited.
If you believe Noel's statement that you can get a better price without a realtor, give the builder a call, and ask them if the incentive amounts or sales price changes if you have a realtor. They'll tell you the answer.
Jeremy, if you need assistance, call me, and I'll help you any way that I can. 210 521 0068. or email at stevemalinoff@aol.com - Mon Jul 14 2008, 12:13